Terms of service
Last updated: January 22, 2026
Currency: USD
Regions served: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
Welcome to Logicwoody. These Terms of Service govern your access to and use of the Logicwoody website and any purchase you make through the website.
By using the website or placing an order, you agree to these Terms and to our Privacy Policy, Shipping Policy, Payment Policy, Cancellation Policy, and Return and Refund Policy. If you do not agree, please do not use the website or place an order.
1. Who we are and what we sell
Logicwoody sells in stock wooden puzzles and wood decor items through its website.
2. Eligibility and account use
You must be at least 18 years old, or the age of legal majority in your place of residence, to place an order.
You agree to provide accurate, current, and complete information when using the website or placing an order, including your name, shipping address, billing information, email address, and phone number.
You may check out as a guest or create an account if that option is available on the website. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account. Please contact us promptly if you believe your account has been accessed without authorization.
3. Acceptable use of the website
You agree not to:
interfere with or damage the website, its servers, or related systems
attempt to gain unauthorized access to restricted areas
scrape, copy, reverse engineer, or misuse website content or functionality
upload malicious code, malware, or harmful files
use the website for unlawful, deceptive, abusive, or fraudulent purposes
collect personal data about other users without lawful permission
Logicwoody may suspend or restrict access to the website if we reasonably believe these Terms are being violated or the website is being misused.
4. Product information and display notes
We aim to present product information as accurately as possible. However:
colors and visual appearance may vary depending on device settings and screen calibration
styled product images may include props, furniture, books, or other display items that are not included unless clearly stated in the product listing
only the items described on the product page are included with the order
any care, handling, age guidance, or display notes shown on the product page form part of the product information
5. Pricing, currency, promotions, and errors
All prices, charges, and refunds on the website are shown and processed in USD.
Promotions and discount codes must be applied during checkout unless stated otherwise. They generally cannot be applied after an order has been placed.
If we discover an obvious pricing, description, or availability error, we may correct the error, decline the order, or cancel the order and issue a refund in USD.
6. Orders, payment, and acceptance
Placing an order is an offer to purchase.
An order is accepted only after:
payment is successfully authorized or captured, and
we send an order confirmation or begin processing the order for shipment
We may decline or cancel an order if, for example:
an item is unavailable
payment fails or cannot be verified
order information cannot be confirmed
fraud prevention or security concerns arise
shipping restrictions prevent fulfillment
You agree to pay the full amount shown at checkout in USD using the payment methods displayed at checkout.
Payment handling, accepted payment methods, refund timing for payment reversals, and payment security are described in the Payment Policy.
7. Taxes, duties, and import charges
Applicable sales tax, VAT, GST, duties, brokerage, or similar charges collected by Logicwoody are shown at checkout in USD where applicable.
How duties, import taxes, and related charges are handled depends on the destination and is described in the Shipping Policy.
8. Shipping, delivery, and delivery issues
Shipping methods, delivery regions, estimated timeframes, flat shipping charges, free shipping thresholds, and delivery rules are described in the Shipping Policy.
You should inspect your parcel at delivery whenever possible.
If your order arrives damaged, has missing components, or you receive the wrong item, you must report the issue within 72 hours after the carrier delivery scan and include your Order ID and clear photos of the outer carton, shipping label, inner packing, and affected item or missing component detail.
If Authority to Leave is used, the carrier delivery scan is the official delivery timestamp for that 72 hour reporting window.
Please keep all packaging materials until next steps are confirmed.
9. Title and risk of loss
Except where mandatory law provides otherwise, ownership of the goods transfers after full payment is received and the goods are delivered.
Except where mandatory law provides otherwise, risk of loss transfers when:
you or your designated recipient takes physical possession of the parcel, or
the carrier records completed delivery at the delivery address where a leave at address or equivalent delivery instruction has been used
10. Cancellations and order changes
Cancellation rules are described in the Cancellation Policy.
In general, you may request cancellation within 24 hours of checkout only if the order has not:
been processed for shipping
had a shipping label created
been handed to the carrier
for international orders, entered an export processing stage that cannot reasonably be stopped
Most order changes, including address changes, quantity changes, or item changes, are handled as cancellation and re order requests and are subject to the same timing limits.
11. Returns, refunds, and exchanges summary
This section is a summary only. If there is any conflict, the Return and Refund Policy controls.
11.1 Return request window
You must contact Logicwoody within 30 days of delivery to request an eligible return.
11.2 Return conditions
Eligible returns must be:
new
unused
unmodified
complete with all included parts
packed securely for return transit
11.3 Return label support
For eligible returns, Logicwoody may provide a return label by email.
If the case is a confirmed Logicwoody fault, Logicwoody covers the return label cost.
If the case is a change of mind return, the customer pays the return label cost. The amount is confirmed before the label is issued and is either paid before shipment or deducted from the refund, as confirmed in writing.
11.4 Refund timing
Approved return refunds are processed within 7 business days after the return is received and passes inspection.
Approved cancellation refunds are initiated within 7 business days after cancellation approval.
Refunds are issued in USD to the original payment method. Store credit may be available if requested and approved.
11.5 Exchanges
Exchanges may be available within 30 days of delivery when inventory allows.
If the exchange relates to a confirmed Logicwoody fault, Logicwoody covers the necessary return label cost.
If the exchange is requested for preference or change of mind, the customer is responsible for applicable shipping costs unless agreed otherwise in writing.
12. User submissions and reviews
If you submit a review, photo, testimonial, or other content to Logicwoody, you confirm that you own it or have the right to share it.
You grant Logicwoody a non exclusive, worldwide, royalty free license to use, reproduce, display, publish, and adapt that content for operating, promoting, and improving the website, social media, and related marketing materials, with credit where practical.
We may remove content that is unlawful, abusive, misleading, infringing, or otherwise inappropriate.
13. Intellectual property
All website content, including text, graphics, logos, product images, layouts, videos, and code, is owned by Logicwoody or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, publish, modify, or exploit website content without prior written permission, except where the law expressly allows it.
14. Disclaimer of warranties
To the maximum extent permitted by law, the website and products are provided on an as available and as described basis, except for any express written warranty or guarantee stated on the product page or required by law.
Nothing in these Terms excludes or limits rights that cannot legally be excluded, including mandatory consumer protections that apply in your country, state, province, or territory.
15. Limitation of liability
To the maximum extent permitted by law:
Logicwoody is not liable for indirect, incidental, special, or consequential loss that is not directly caused by Logicwoody
Logicwoody total liability for a claim relating to a product or order will not exceed the amount paid for that product or order in USD
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
16. Force majeure
Logicwoody is not responsible for delay or failure to perform caused by events outside its reasonable control, including carrier disruption, customs delay, extreme weather, natural disaster, labor action, network failure, shortage, pandemic, or government action.
17. Governing law and disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles, except where mandatory consumer protection law in your country, state, province, or territory requires otherwise.
If you are a consumer outside the United States, nothing in these Terms removes rights that cannot legally be waived under the law that applies where you live.
Where local law allows the choice of forum, disputes relating to these Terms, the website, or an order will be resolved in the state courts located in Dallas County, Texas, or the federal courts serving Dallas County, Texas.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in effect.
18. Changes to these Terms
Logicwoody may update these Terms from time to time.
When this happens, the updated version will be posted on the website with a revised Last updated date. Your continued use of the website or placement of orders after the updated version is posted means you accept the revised Terms.
19. Contact
If you have questions about these Terms or an order, please contact:
Logicwoody
Address: 3030 HANSBORO AVE, DALLAS, TX 75233
Phone: +1 (409) 392-8211
Email: support@logicwoody.com
Support Time: Mon–Sun: 8:00 AM-5:00 PM CST